A completely tailor-made user interface ('skin') can be easily configured and customised by the user
total choice so the user can decide on handset, headset or desk phone depending on their requirements.
Ensure calls never go unanswered so you don't lose new business or reduce client satisfaction
Save time by dialling numbers directly from Microsoft® Windows® Outlook/CRM and Lotus Notes®
Ensure that even when you are not available to take a call, your caller is seamlessly re-directed to the next best option.
Each user can tailor the appearance of the SwyxIt! client to reflect their personal preference.
Turn Your PC into a high performance telephone with SwyxIt! softphone
Think of the amount of time you spend looking up your contacts in a database/ Outlook Contacts and then dialling their number. How many times have you got the number wrong? Also consider the number of times you have transferred a call to a colleague who is unavailable or out of the office. And what happens when you are out of the office or away from your desk? Does your desk phone just ring and ring because the sequence of telephone keys for forwarding your calls to the destination of your choice was too complex to remember?
Wouldn't it be so much easier if you had a system whereby you could look up a contact and then simply click a button on your PC or laptop to dial their number? The system could alsotell you who within your business location is available or on the telephone or out of the office so you don't waste time calling someone who isn't available to talk. And when you are planning to be out of the office or away from your desk, wouldn't it be so much better if you could click a few buttons on your PC/laptop and easily forward your calls exactly the way you want to forward them?
All of this can be achieved with the SwyxIt! softphone - a powerful yet easy to use graphical based client application which, together with SwyxServer on your company's network, enables you to add high performance telephony to your PC or laptop.
SwyxIt! helps you carry out simple and sophisticated telephony tasks in your company significantly more easily, quickly and precisely. SwyxIt! offers many functions that perfectly integrate the phone with the PC world, providing critical telephony functions such as redial, call forwarding, transfer, hold and conference via a graphical user interface.
Microsoft® Windows® 98/ME/NT/2000 or Windows® XP Professional
CPU: Pentium II 350 MHz or comparable processor
Memory: 128 MB
Hard disk: 25 MB
Graphics adapter: 15 bit color depth, 800 x 600 pixel resolution
Audio device: SwyxIt! Handset/Headset with connection to USB port/soundcard or SwyxPhone with Option Pack "CTI for SwyxPhone"
1 Not available in conjunction with SwyxPhone 2 Requires Microsoft Exchange Server 3 In conjunction with SwyxWare option pack 4 Requires additional licences 5 Requires IMAP4 capable mail server 6 Requires SMTP capable mail server
Making calls with the SwyxIt! Handset P250 is easy and convenient. By connecting to the USB port of the PC or laptop, full on/off hook support is provided and users can take advantage of the PC/laptop keyboard to enter telephone numbers. Critical telephony functions such as call transfer, hold, forward and conference can be easily chosen through the SwyxIt! client graphical user interface so migration from a conventional phone to the USB handset is easy and comfortable.
Available colours: arctic and manganese
Hook on/off Support
Adjustment of volume with function keys
Connection for standard PC headset
Mute function
Power supply with the PC
Signalling of calls with integrated speaker
Supports connection to USB port
Supports headset connection, controlled with function key
The headset is an ideal solution for a receptionist or 'power user'. Consisting of a headphone and a microphone, it enables the user to make calls and work with the PC at the same time.
The H350, H360, H370, H380 and H390 wireless headsets give users the freedom to move away from the desk whilst still being contactable thus offering them a completely mobile solution.
SwyxIt! Headset H324
Convenient headphone
Hearing protection by volume limitation
Monaural, over-the-head wearing style
Supports connection to USB port, soundcard, SwyxPhone, SwyxIt! Handset P250 and GN Netcom Ellipse with the appropriate connecting cable.
Headset H325
Convenient headphone
Binaural, over-the-head wearing style
Hearing protection by volume limitation
Supports connection to USB port, soundcard, SwyxPhone, SwyxIt! Handset P250 and GN Netcom Ellipse with the appropriate connecting cable
Headset H340
Ultra lightweight design
Hearing protection by volume limitation
Monaural, 3-in-1 wearing style
Noise cancelling microphone
Supports connection to USB port, soundcard, SwyxPhone, SwyxIt! Handset P250 and GN Netcom Ellipse with the appropriate connecting cable
SwyxIt! Headset H342
Ultra lightweight design
Binaural, over-the-head wearing style
Hearing protection by volume limitation
Noise cancelling microphone
Supports connection to USB port, soundcard, SwyxPhone, SwyxIt! Handset P250 and GN Netcom Ellipse with the appropriate connecting cable
Headset H350
Cordless headset
Hearing protection by volume limitation
Monaural, 3-in-1 wearing style
Noise cancelling microphone
Supports connection to USB port, soundcard, SwyxPhone, SwyxIt! Handset P250 and GN Netcom Ellipse with the appropriate connecting cable
Talk time approx. 12 hours
Up to 150 meters range
Headset H360
Quick recharge
Volume control
Cordless headset
Hook on/off Support
Monaural, 3-in-1 wearing style
Mute function
Talk time approx. 9 hours
Up to 100 metres range
SwyxIt! Headset H370
Monaural, Earhook
+ headband wearing style
Quick recharge
Talk time up to 6 hours
Up to 150 metres range
Volume control
Cordless headset
Hook on/off Support
Mute function
SwyxIt! Headset H380
Conference: Up to 4 parties
Monaural, Earhook + headband wearing style
Quick recharge
Talk time up to 9 hours
Up to 300 metres range
Volume control
Cordless headset
Hook on/off Support
Mute function
SwyxIt! Headset H390
Folds for easy storage
Talk time up to 6 hours
Ultra lightweight design
Bluetooth V1.2 reduces possible interference
Boom swivels for use on either ear
Noise cancelling microphone
Weights only 17g
SwyxPhones are elegant desktop IP telephones, directly connected to the local network over the Ethernet.
SwyxPhone L400 and L500 series IP phones
The SwyxPhone L4xx and L5xx product lines include the models detailed below. SwyxPhone models L520s and L540 are based on L420s/L440 but include self-labelling keys (SLK). This allows for dynamic labelling of all function keys on a per user basis.
SwyxPhone L400:
The ideal entry level CTI telephone
SwyxPhone IP phones are connected to the local network over the Ethernet. The SwyxPhone L4 product line includes the models L400, L420e, L420s and L440. In addition to the L400 the L420e and L420s have a display and more function keys. SwyxWare also supports the connection of Siemens IP phones.
SwyxPhone L420e:
The standard phone with 2 line display
SwyxPhone IP phones are connected to the local network over the Ethernet. The SwyxPhone L4 product line includes the models L400, L420e, L420s and L440. In addition to the L400 the L420e and L420s have a display and more function keys. SwyxWare also supports the connection of Siemens IP phones.
SwyxPhone L420s:
Extendible and convenient phone with 2 line display
SwyxPhone IP phones are connected to the local network over the Ethernet. The model L420s has an additional integrated LAN switch, which connects the PC workplace to the local network, requiring only a single LAN port. Therefore, the PC and telephone can share one LAN port and costs of the network infrastructure are minimised.
SwyxPhone L440:
The telephone for power users with 4 line display
SwyxPhone IP phones are connected to the local network over the Ethernet. The model L440 has an additional integrated LAN switch, which connects the PC workplace to the local network, requiring only a single LAN port. Therefore, the PC and telephone can share one LAN port and costs of the network infrastructure are minimised.
SwyxPhone L520s:
A functionally rich phone with 2 line display
The SwyxPhone L5 product line includes the models L520s and L540. These phones are equipped with self labelling keys (SLK). Small LC displays provide dynamic labelling for all function keys.
SwyxPhone L540:
The telephone for power users with 4 line display
The SwyxPhone L5 product line includes the models L520s and L540. These phones are equipped with self labelling keys (SLK). Small LC displays provide dynamic labelling for all function keys. In addition to SwyxPhone L520s the advanced version L540 has a larger display and more function keys.
SwyxIt! Now is an innovative PC-based telephony application that can be used by consumers and small business clients alike to more easily take advantage of Internet Telephony without requiring a separate IP PBX. Based on the class-leading SwyxWare telephony software, SwyxIt! Now uses SIP technology to offer users a highly-featured, standalone PC application that provides the level of features normally only found on telephone systems sold to high-end businesses. And because it's based on Swyx's market leading business telephony product, it's easy to set up and start making VoIP calls. By connecting to a Service Provider offering Voice over IP/Internet services using SIP technology, the application effectively uses the Public Internet as its telephone network.
SIP service providers can supply users with a telephone number for the SwyxIt! Now application. And every time a user logs on to a broadband IP connection, telephone calls can be routed to and from their SwyxIt! Now application on their PC or laptop, wherever it may be located. It even works if users are on the move, since the service will recognise them wherever they connect to an internet or network connection, so that they can be sure of high quality calls wherever they are in the world.
Offers standalone SIP technology functionality to enable connection to any Internet Telephony service provider using the SIP protocol, allowing users to take advantage of low-cost Internet Telephony / VoIP tariffs
Simple setup on the user's PC
Highly featured business functionality such as personal address books, speed dials, call recording and call forwarding make SwyxIt! Now one of the most highly featured PC Telephony clients on the market
Centralises all communications and contacts by linking with Microsoft® Outlook® or Lotus Notes® so that users can make calls directly from their email and contacts applications
'Skin' design concept allows customisation of the design of the application to reflect personal taste or branding requirements of a corporation or service provider
Total choice - users can choose the features they need, and the VoIP Service Provider they want to connect to
Features:
Automatic redial
Automatic support of Swyx Handsets (P250) and the Swyx Headsets
Call Forwarding (Unconditional, on Busy, on no Reply)
Call Hold, Call Swap, Call Transfer
Call Recording of incoming and outgoing calls to/from your PC
CallerID dependant ringtones - match the ring tone to the caller or to the called number
Click-to-Dial: Dial a telephone number from any Windows application
DTMF generation (SIP INFO, RFC 2833)
Echo cancellation/suppression for clearer telephone calls
ENUM support (Telephone Number Mapping)
Hide number on outgoing calls
Microsoft® Outlook®-Addin and Lotus Notes® Support
Microsoft® TAPI support
Multiple Lines
Peer-to-Peer Mode support (no SIP proxy requirement)
Personal address book stored on the local PC
Programming Interface - SDK
Redial List support
Several user 'skin' interfaces selectable - Skin Editor capability
SIP Proxy multi registration capability
SIP Service provider profiles
Sound Wizard - Support of all Windows Sound Devices
Speed Dials
STUN support (Simple Traversal of UDP through NAT firewalls)
System Requirements:
Runs on Windows 2000 and Windows XP
Hard disk: 14 MB minimum (+ diskspace for address books and call recording files)
For Internet Telephony, registration with a SIP VoIP provider will be required